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柳玉:《商务礼仪》
2020-09-27 2210
对象
企业中从事客户服务各级别管理人员, 院校的学生与老师,对客户服务管理工作感兴趣的各界人士
目的
助力服务行业管培人员能力升级、服务岗位经验内化,企业授牌等板块。聚焦客户商业服务过程中的挑战和压力, 提供有竞争力的服务效能解决方案与人效服务力提升训练,持续为客户创造最大价值
内容

1.礼仪概述

.何为礼仪.礼仪作用

2.形象礼仪

.仪容礼仪 .仪表礼仪 .仪态礼仪

3.见面礼仪

.称呼礼仪.问候礼仪.握手礼仪.介绍礼仪.名片礼仪.引导礼仪.递接物品

4.沟通礼仪

.当面沟通.电话沟通.微信沟通

5.接待礼仪

.事前准备.迎接宾客.引导入座.奉茶礼仪.进入主题 .送别顾客

6.拜访礼仪

.提前预约.拜访准备.提前到达.及时告辞



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Message:Exception of type 'System.Web.HttpUnhandledException' was thrown.
Source:System.Web
StackTrace: at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at System.Web.Mvc.ViewPage.ProcessRequest(HttpContext context) at System.Web.Mvc.ViewUserControl.ViewUserControlContainerPage.ProcessRequest(HttpContext context) at System.Web.Mvc.ViewPage.RenderView(ViewContext viewContext) at System.Web.Mvc.ViewUserControl.RenderView(ViewContext viewContext) at System.Web.Mvc.WebFormView.RenderView(ViewContext viewContext, TextWriter writer, Object instance) at System.Web.Mvc.Html.RenderPartialExtensions.RenderPartial(HtmlHelper htmlHelper, String partialViewName, Object model, ViewDataDictionary viewData) at System.Web.Mvc.Html.SDRenderPartialExtensions.SDRenderPartial(HtmlHelper helper, String partialName, Object model, ViewDataDictionary viewData, Action`2 expFunc)
Message:Collection was modified; enumeration operation may not execute.
Source:mscorlib
StackTrace: at System.Collections.Generic.List`1.Enumerator.MoveNextRare() at ASP.views_space_spacerightbar_v2_ascx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) in d:\webs\subsite-pc.jiangshi.org\Views\Space\SpaceRightBar_v2.ascx:line 52 at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.Mvc.ViewPage.Render(HtmlTextWriter writer) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
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